This one is funny as can be and just as embarrassing. It seems Verizon and most of the people working there are unable to distinguish the difference between .002 cents and .002 dollars. You can read the article here about a guy who was quoted the .002 cent rate for data service but was billed at .002 dollars. You can listen to a recording here of him trying to explain it to several people at Verizon and none of them ever get it. We certainly need to improve math in our schools, no question about it.